The friendly staff greeted Poppy by name, checked us in, booked us in for dinner on their on-site restaurant, and gave Poppy a little wink and let her know that there was a welcome pack for her up in one of the pet-friendly rooms. Poppy completely understood and ran all the way to the room, knowing that there was something for her!
Opening the bedroom door, what a dog-friendly welcome were we greeted with! There on the floor was a lovely large dog bed, a water bowl with a bottle of mineral water, a food bowl with a variety of treats, two new toys, a "Welcome Poppy" sign, with a picture of Poppy, waste bags, a "Do Not Disturb" sign with a picture of a dog to hang on the bedroom door, a welcome letter with dog-friendly walks within walking distance from the hotel, and a balloon! I was completely blown away! There are hotels that say they are dog-friendly, but we all know in reality, they just allow your dog to stay in the room with you. The Hilton Dublin Kilmainhan's welcome gift to Poppy clearly showed that they are not one of those hotel. Here is a hotel that went way above and beyond anything that I expected.